Albany, New York - Posted on: Monday 11/25/13
- Prepares for and conducts project activities, which includes developing and delivering training and performance-support activities for an audience of 2,500 caseworkers located in county offices throughout NYS via distance- or classroom-based delivery systems.
- Applies knowledge of adult learning principles when designing courses; follows sound instructional design process when developing or revising course offerings.
- Gathers and analyzes needs assessment data through focus groups, site visits, surveys, job task analysis, policy and practice review or any other activity that will contribute to the statement of need, identification of desired outcomes, and scope of content when revising current or developing new offerings.
- Determines most suitable training delivery method based on desired outcomes, available resources and ability to meet the needs of a geographically dispersed audience.
- Designs and oversees development of courses from concept to completion; develops objectives, prepares sequence and pace of events, creates storyboards, plans and develops activities, writes content and scripts, and prepares related materials.
- Develops presentation materials that most effectively support training delivery such as trainer notes, guides and scripts, media, visual displays, or other training aids; develops participant handouts and other support materials.
- Designs and conducts effective evaluation components for project activities; analyzes results and uses in revising current or developing new offerings.
- Collaborates with other project, DCSE program and local district child support staff as needed to complete project activities; acquires subject matter expertise in NYS’s child support policies and procedures, regulations and data management systems; acquires knowledge of procedures and practices that are implemented at the local level in support of state rules and regulations.
- Keeps abreast of latest trends and established best practices in the field of job training, workplace learning and performance support as well as training design, development and delivery; conducts research or attends training as needed to stay current on emerging training delivery methods, technologies and tools.
- Produces well-written materials for courses or other project activities, as well as information for quarterly or other reports.
- Performs other duties as assigned.
Minimum Qualifications: Bachelor’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization. Minimum of four years professional experience preferably in design, development, and delivery of adult training programs.
Experience developing curricula and delivering training in a classroom setting required; proficiency in instructional design process and knowledge of adult learning principles required; computer proficiency including electronic mail, calendar, document sharing, document templates and
presentation tools preferably MS Outlook, SharePoint, Word and PowerPoint. Excellent presentation, writing and interpersonal skills required; ability to manage time effectively and deal with multiple priorities/competing deadlines in team setting; ability to assume leadership role;
adaptable—willing to learn and grow with needs of the project and PDP. Ability to work with diverse groups; willingness and ability to travel throughout NYS and work variable hours.
Preferred Qualifications: Master’s degree from a college or university accredited by a USDOE, or an internationally recognized accrediting organization. Experience with developing and delivering training using emerging synchronous and asynchronous training delivery methods; experience with child support
or other NYS social service/public welfare programs; proficiency with other computer tools including learning management systems, presentation tools, and web-based training or meeting development or delivery tools such as iLinc, Prezi, Lectora, Camtasia, GoToMeeting/GoToWebinar.