Circulation FAQs

When should I contact the Circulation Department?

• I got an Overdue Notice / Replacement Fee Notice
  • I don't have the book - OR - I still have the book
  • I lost the book I checked out
  • I got billed a replacement fee but still have the book
• Can I keep something longer?
  • Most items are on a term loan. You can renew the item for one additional term.
  • Short Loans of 3 weeks or less usually can only be renewed with a Supervisor's permission.
  • Hourly Loans can not be renewed.
• Why can't I keep something longer than the due date?

  You probably can. Try to renew online or call Circulation at (518) 388-6280

• Why are you charging me?

  Check out our "Borrowing and Lending Policies".

• Where is that book?

  Check out our online catalog

• This Library doesn't have what I need. What do I do?
  • Request books or articles through InterLibrary Loan (ILLIAD)
  • Contact a Research Services Librarian at reference@union.edu
• Can I borrow if I'm not affiliated with Union?

  Yes. You can borrow through the DAP program.